SHELL SERVICES

  • Customer Service

    The Tyreline locally based experienced customer services team are available from 8am to 5pm Monday to Friday. Tyreline services the country from two warehouses, one in Christchurch and one in Auckland, offering next day delivery (if ordered before 2pm) anywhere in the country with delivery performance closely monitored.

  • Waste Oil Collection

    Tyreline is part of the used oil collection scheme run by The Alliance Group, made up of Fulton Hogan Ltd, Petroleum Services Ltd, and Salter’s Cartage Ltd. This service will be provided free of charge to Tyreline customers.

  • Shell Care

    The impact of a lubricant related failure can cost businesses in lost production time, replacement components and staff costs.

    Shell Care is a specialised oil and equipment condition monitoring service which helps customers increase the performance and output of their equipment. Oil samples can be regularly tested at our New Zealand based accredited laboratory and analysed by a diagnostician.

    A comprehensive web based report gives a ‘traffic light’ indication of oil condition including recommendations for operators to tackle potential problems. If results are concerning, the diagnostician will call the customer to discuss the results.

  • Lubricant Plant Survey

    We have experienced Lubricants Engineers who can conduct Lubricant Surveys to check your business is using the right lubricants for your engines and machinery.

    We also offer Lubricant Audits, Lubricant Training as well as Storage and Handling Advice to help you understand your lubricants and their function as well as maintain safety standards around your equipment.

  • Lubricant Engineers

    The depth of knowledge our lubricants engineers have allows us to differentiate ourselves in the market by having the capability to conduct lubricant related failure diagnosis and trouble-shooting support.

  • Lubricant Training

    We have lubricants engineers who are experienced at working with key stakeholders to develop tailor made training packages that are designed to introduce the basics of lubricants & applications up to future innovation. An example of some training packages are as follows:

    • Introduction to lubricants
    • Principles of lubricants
    • Lubricant application training
    • Oil condition
    • Evolving lubricant technology